Automotive Directory
Auto service is the everyday trade people trust least — and for good reason, since few customers can verify whether a repair was necessary or done well. We evaluate automotive shops on technician certifications and warranties, the quality of reviews around honest diagnosis and fair pricing, written estimates and authorization practices, and the consistency that points to a shop that fixes what's actually wrong and stands behind the work.
Automotive by city
Ranked shortlists for automotive are rolling out city by city. In the meantime, here's exactly what we look for — and what to avoid — so you can vet one yourself with confidence.
Coming soon: Vancouver, Surrey, Burnaby, Toronto, Calgary, Seattle.
What we look for in a car shop
- Recognized technician certifications (e.g., Red Seal or manufacturer training)
- Written estimates and authorization before any work begins
- A clear warranty on parts and labour
- Reviews praising honest diagnosis and fair, explained pricing
- Willingness to show you the old parts or the actual problem
When you need automotive
Repair and diagnosticsBrakes, suspension, and tiresDetailing and paint protectionCeramic coatingMaintenance and inspectionsAuto electrical
Red flags when hiring
- ✕Pressure to approve extra repairs you never asked about
- ✕No written estimate, or refusal to itemize the bill
- ✕Vague answers about what the warranty actually covers
- ✕A pattern of reviews citing unnecessary or repeat repairs
- ✕Diagnostic fees that balloon without explanation